Consumer participation - The challenges to achieving influence and equity Nathan, Sally en_US 2021-11-25T14:26:29Z 2021-11-25T14:26:29Z 2004 en_US
dc.description.abstract Consumer participation in the planning and delivery of health services is recommended and promoted to improve access, quality of care and health outcomes despite questions about the evidence of its impact. There are also significant barriers to participation by certain groups in our community in both their own care and in broader decision-making processes. This paper examines the evidence of the impact of consumer and community participation in health services and the difficulties of engaging more marginalised groups. It proposes three challenges to be met in realising the promise of consumer and community participation: 1) building the capacity of consumers and the community to influence 2) building the capacity of the health system to accept and value their views, and 3) providing opportunities for the most marginalised in society to be heard. In meeting these challenges to consumer and community participation, researchers and practitioners also need to work together to find better ways to measure its impact. en_US
dc.identifier.issn 1448-7527 en_US
dc.language English
dc.language.iso EN en_US
dc.rights CC BY-NC-ND 3.0 en_US
dc.rights.uri en_US
dc.source Legacy MARC en_US
dc.title Consumer participation - The challenges to achieving influence and equity en_US
dc.type Journal Article en
dcterms.accessRights open access
dspace.entity.type Publication en_US
unsw.description.publisherStatement The definitive version is available on the CSIRO Publishing website: en_US
unsw.identifier.doiPublisher en_US
unsw.relation.faculty Medicine & Health
unsw.relation.ispartofissue 3 en_US
unsw.relation.ispartofjournal Australian Journal of Primary Health en_US
unsw.relation.ispartofpagefrompageto 15-20 en_US
unsw.relation.ispartofvolume 10 en_US
unsw.relation.originalPublicationAffiliation Nathan, Sally, Public Health & Community Medicine, Faculty of Medicine, UNSW en_US School of Population Health *
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