Preparing library staff for research support services at QUT Borchert, Martin en_US Callan, Paula A. en_US 2021-11-25T13:37:17Z 2021-11-25T13:37:17Z 2011 en_US
dc.description.abstract INTRODUCTION: Queensland University of Technology (QUT) Library is partnering with High Performance Computing (HPC) services and the Division of Research and Commercialisation to develop and deliver a range of integrated research support services and systems designed to enhance the research capabilities of the University. Existing and developing research support services include - support for publishing strategies including open access, bibliographic citation and ranking services, research data management, use of online collaboration tools, online survey tools, quantitative and qualitative data analysis, content management and storage solutions. In order to deliver timely and effective research referral and support services, it is imperative that library staff maintain their awareness of, and develop expertise in new eResearch methods and technologies. ---------- METHODS: In 2009/10 QUT Library initiated an online survey for support staff and researchers and a series of focus groups for researchers aimed at gaining a better understanding of current and future eresearch practices and skills. These would better inform the development of a research skills training program and the development of new research support services. The Library and HPC also implemented a program of seminars and workshops designed to introduce key library staff to a broad range of eresearch concepts and technologies. Feedback was obtained after each training session. A number of new services were implemented throughout 2009 and 2010. ---------- RESULTS: Key findings of the survey and focus groups are related to the development of the staff development program. Feedback from program attendees is provided and evaluated. The staff development program is assessed in terms of its success to support the implementation of new research support services. --------- CONCLUSIONS QUT Library has embarked on an ambitious awareness and skills development program to assist Library staff transition a period of rapid change and broadening scope for the Library. Successes and challenges of the program are discussed. A number of recommendations are made in retrospect and also looking forward to the future training needs of Library staff to support the University’s future research goals. en_US
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dc.rights CC BY-NC-ND 3.0 en_US
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dc.source QUT ePrints: en_US
dc.subject.other research skills en_US
dc.subject.other research seminars and workshops en_US
dc.subject.other research support en_US
dc.subject.other e-research en_US
dc.subject.other HERN en_US
dc.subject.other Human Information Behaviour (080703) en_US
dc.subject.other Organisation of Information and Knowledge Resources (080707) en_US
dc.title Preparing library staff for research support services at QUT en_US
dc.type Conference Paper en
dcterms.accessRights metadata only access
dcterms.rights Copyright 2011 Martin Borchert & Paula Callan en_US
dspace.entity.type Publication en_US
unsw.description.notePublic Borchert, Martin & Callan, Paula A. (2011) Preparing library staff for research support services at QUT. In 15th ALIA Conference and Exhibition : Information Online 2011, 1-3 February 2011, Sydney Convention and Exhibition Centre, Sydney, NSW. en_US
unsw.relation.originalPublicationAffiliation Borchert, Martin en_US
unsw.relation.originalPublicationAffiliation Callan, Paula A. en_US
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