Evaluation of the Integrated Services Project for Clients with Challenging Behaviour

Abstract

This document outlines the methodology that will be used to conduct an evaluation of the Integrated Services Project for Clients with Challenging Behaviour (ISP). This evaluation will investigate whether the model of integrated service delivery has: • Increased the capacity of local services to manage clients with challenging behaviour; • Improved the level of well being of clients by decreasing challenging behaviour; • Improved service access, service coordination and service durability for ISP clients; • Decreased the impact of challenging behaviour on individual clients, the service system and wider support system; and • Contributed to the evidence base of supporting people with challenging behaviour. To meet these aims, this evaluation will examine ISP governance, the capacity of the wider service system to support these clients as well as the outcomes for individual ISP clients, including family members, carers and other members of the community.