Waverley Action for Youth Services (WAYS) offers a range of services that aim to build a community of young people who are aware, informed and who have the ability to make healthy lifestyle choices. This is achieved through an integrated model of service delivery that acts as a “one-stop shop” for youth aged 9-25 and their families. WAYS receives funding from a variety of sources, including federal, state and local grants, as well as money from private organisations and foundations. The monitoring and evaluation system has evolved to meet the reporting requirements for each funding body. The aim of this report is to provide a resource for WAYS for further development of the organisation’s monitoring and evaluation system. To this end, the report provides a brief overview of some key resources that relate to program planning, monitoring and evaluation, and the research literature to inform WAYS program planning. The report then provides the results of research that was conducted with WAYS staff on their current monitoring and evaluation activities, followed by suggestions for improvements that can be made to WAYS systems to ensure that the information collected across the organisation is comprehensive, systematic and useful.