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(2008) Wells, AndrewConference PaperIssues in e-book developments are examined from three perspectives. First, the role and potential of e-books in the spectrum of scholarly content in electronic form is discussed. Librarians need to bring fresh thinking to e-books instead of treating them as surrogates of print versions. Second, issues facing e-book service development at the University of New South Wales Library are described in the context of use of electronic content in research and teaching. Finally, an account of consortial activities for licensing of e-books undertaken by the Council of Australian University Librarians Electronic Information Resources Committee (CEIRC) is given.
(2011) Gray, Richard; Byrne, KateConference PaperWhile the mobile environment has made it possible for academic content to be accessed at the point of need, this paper ponders what value scholars place on the content available via the mobile web. Through an in-depth, qualitative survey of academics from the University of New South Wales Faculty of Law, Faculty of Arts and Social Science and the University’s Australian School of Business this paper aims to understand how academics are currently engaging with e-content in both teaching and research and how this has been altered by the mobile environment. The potential benefits and pitfalls for academic use of mobile content, the adaptations in information seeking behaviour necessary for academics to meet the changing technological demands, and the implications for collection development and content delivery in academic libraries is discussed.
(2013) Byrne, Kate; McKenzie, Clare; Dalby, AlysonConference PaperThe International Librarians Network (ILN) peer-mentoring program is a facilitated program aimed at helping librarians develop international networks. We believe that innovation and inspiration can cross borders, and that spreading our networks beyond our home countries can make us better at what we do. Participants are matched with others outside their country and are supported by regular contact and discussion topics. The ILN is open to anyone working in the library and information industry around the world. The program remains free and the only requirements to participate are an Internet connection, half an hour each week and a desire to build professional connections and learn from colleagues. This poster describes the results of a participant survey conducted during the pilot phase of the program in the first half of 2013.
(2012) Blackmore, Margaret; Freeland, PamConference Paper
(2008) Amos, Howard B.; Ruthven, TomConference PaperInstitutional repositories can be a storehouse of the research of an institution. There are many internal and external needs to find, use and report on the entirety or parts of an institution's research output. This paper examines how to harness environmental factors to make an institutional repository the central and authoritative source of the research material output of a university. How to take it from 'a place' to put research to making it 'the place' and moving it from a nice-to-have service to one with a solid, sustainable future, one that the academic community values, supports and uses rather than sees as yet another administrative burden. A key value of research material is its authoritativeness. Researchers want to be able to say 'this is my paper' or 'this is the corpus of my research'. Research organisations want to be able to say the equivalent for all their researchers. The value of this identification is not just an assertion of authorship. It is also valued because the material can be authoritatively used to feed research discovery services and e-portfolios, fulfil reporting requirements to government and funders, substantiate promotions and back-up grant applications, and assist with benchmarking academic success in any given field. There are also many other uses for a repository. The UNSWorks repository at the University of NSW will be used as a case study for this paper. The factors that can support the role of a repository as the authoritative source of research output are evaluated. The implications for interoperability with other institutional and external systems are identified, as are the resource implications and how success can be measured.
(2011) Fletcher, JanetConference PaperWhen entering an academic library, customers most often see a service desk. Some libraries have one desk and other libraries have multiple service points. At the University of New South Wales (UNSW) Library there is none. The rationale behind a no desk academic library is: to create a more user friendly environment where library staff approach and greet customers rather than the other way around exploit self-service technologies by providing self-service check outs, computer terminals and shopping centre-style kiosks ensure that the Library s prime real estate is used even when library staff are not present .After extensive renovations the Library has become an exemplar for customer space, providing flexible facilities and services that positively respond to the needs of today s (and future) customers. The Help Zone is designed to be a place where customers seek assistance with staff taking a customer to a workstation/self-check machine/kiosk to undertake an activity. At the Help Zone customers are encouraged to find out answers for themselves with staff members acting as guides rather than the experts. This paper outlines the design features and service model of UNSW Library s Help Zone. It provides details on changes to staffing work and structure, responses from customers, designing the shopping centre-style kiosks, and the intended rollout plan to other (non library) service areas of the University.
(2011) Bailin, Kylie; Croucher, Joanne L.Conference PaperIn this BoF [Birds of a Feather Discussion Session] we seek engagement with researchers and eResearch professionals to explore different approaches to having conversations about research data access and reuse. Rather than typifying open data as an all-or-nothing dichotomy, the discussion will be framed around the idea of a continuum of openness. Key areas to be explored include research communities expectations of reciprocity, and the changing expectations of funding agencies and publishers. Another topic for discussion is the current and future roles for libraries, data librarians and eResearch intermediaries in research data management. One of the biggest hurdles in beginning the eResearch discussion with researchers is explaining about this spectrum of open data and quelling fears that all data will have to be completely open. This discussion will look at the complexities involved with supporting researchers and informing them about all the different levels of openness. This BoF will also look at education and training as it relates to open data and building capabilities among both support professionals and researchers.
(2011) Paull, JamesOther ResourceRuark Lewis is a Sydney-based visual artist and writer. He works in a wide range of media such as painting, drawing, installation, artists-books, performance, public art, theatre and audio-video works.
(2012) Bailin, Kylie; O'Dwyer, ShaunConference PaperImagine walking into an academic library and finding no service desk and no queues. There are friendly staff who greet you and ask you if you need assistance. You are then directed to a self-service check out, a workstation or to a consultation room. This is the new reality at the University of New South Wales (UNSW) Library. This paper outlines the planning, design features and service model of UNSW Library’s Help Zone, including the imaginative use of space, details on changes to staffing work and structure and responses from customers and library staff who work in the Help Zone.
(2012) Neil, Alison J.Conference PaperThe size and usage of eBook collections are increasing in academic libraries. Incorporating these materials into library collections will require efficient and standardised workflows. Although there might be small interruptions and problems when acquiring print items and online serials, most libraries have established workflows to select what is required and to provide access in a quick and efficient manner. This paper will outline the journey University of New South Wales Library experienced in acquiring eBooks, and the mechanisms needed to develop an efficient selection and acquisition workflow for eBooks.
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