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  • Tradeoff and sensitivity analysis in software architecture evaluation using analytic hierarchy process
    (2005) Zhu, Liming; Aurum, Aybuke; Jeffery, David; Gorton, Ian
    Journal Article
    Software architecture evaluation involves evaluating different architecture design alternatives against multiple quality-attributes. These attributes typically have intrinsic conflicts and must be considered simultaneously in order to reach a final design decision. AHP (Analytic Hierarchy Process), an important decision making technique, has been leveraged to resolve such conflicts. AHP can help provide an overall ranking of design alternatives. However it lacks the capability to explicitly identify the exact tradeoffs being made and the relative size of these tradeoffs. Moreover, the ranking produced can be sensitive such that the smallest change in intermediate priority weights can alter the final order of design alternatives. In this paper, we propose several in-depth analysis techniques applicable to AHP to identify critical tradeoffs and sensitive points in the decision process. We apply our method to an example of a real-world distributed architecture presented in the literature. The results are promising in that they make important decision consequences explicit in terms of key design tradeoffs and the architecture`s capability to handle future quality attribute changes. These expose critical decisions which are otherwise too subtle to be detected in standard AHP results.
  • Making sense of e-commerce as social action
    (2005) Janson, Marius; Cecez-Kecmanovic, Dubravka
    Journal Article
    Purpose – To provide a social-theoretic framework which explains how e-commerce affects social conditions, such as availability of information and equality of access to information, influences actors’ behavior, shapes e-commerce business models, and in turn impacts industry structure. Design/methodology/approach – Empirical investigation based on one-hour interviews with owners/managers of nine vehicle dealerships and six vehicle buyers in a large US metropolitan region. The hermeneutic method of understanding was used, involving a circular process from research design and attentiveness to data, to data collection and interpretation. This circular process exemplified the dialectic relationship between the theoretical framework (derived from Habermas’s Theory of Communicative Action) and empirical data, through which interpretation and theoretical explanations grounded in the data emerged. Findings – Demonstrates that e-commerce gives rise to increasing competition among the dealers, decreasing prices and migration of competition to price, decreasing profitability of the average dealer, and erosion of traditional sources of competitive advantage. Moreover, e-commerce emancipates and empowers vehicle purchasers while reducing the power of automobile dealers. Research limitations/implications – The research findings focus on the effects of e-commerce on the automobile distribution industry. However, one could argue that a number of the findings extend to other retailing-based industries. Practical implications – The paper illustrates a research methodology that may be useful to study other e-commerce applications. Originality/value – This paper illustrates the application of Habermas’s Theory of Communicative Action to studying the effect of e-commerce.