|
Title
|
Understanding Strategic ISD Project in Practice – An ANT Account of Success and Failure
|
| Author(s) |
Abrahall, Rebecca, Information Systems, Technology & Management, Australian School of Business, UNSW
Cecez-Kecmanovic, Dubravka, Information Systems, Technology & Management, Australian School of Business, UNSW
Kautz, Karlheinz, Copenhagen Business School
|
| Keyword(s) |
actor-network theory
strategic ISD
IS failure
|
| Resource Type |
Book Chapter |
| Book Details |
Advances in Information Systems Development; G. Magyar, G. Knapp, W. Wojtkowski, W. Wojtkowski & J. Zupančič (Eds.); Springer, USA, 2007; ISBN:978-0-387-70760-0; pp.23-35
|
| Description/Abstract |
This paper presents an interpretive case study of a strategic information system development (ISD) project in an insurance Company whose outcomes were perceived as both a success and a failure. By following actors – both human and non-human – involved in the strategic ISD project and the processes of inscribing and aligning interests within their actor-networks, the paper aims to unpack and provide a rich description of the contra-dictory nature of the socio-technical in such a project and the making of its success and failure. Guided by Actor Network Theory (ANT) the description traces the emergence of heterogeneous actor-networks and reveals how and why some interests did translate while others didn’t into the IS designs, thereby producing the perceptions of success or failure. |
| Language |
EN |
| Rights |
Please click here to view the rights |
| Publisher Statement |
The original publication is available at www.springerlink.com. |
| Citation Link |
Please use this identifier to cite or link to this item: http://handle.unsw.edu.au/1959.4/10160 |
| Full Text | 
|
| Total Attachment(s) | 1 |
List Of Titles
